FAQ
Here you will find a list of frequently asked questions that help you resolve common issues. We will add to this list often. It is the quickest way to solve problems and get back to playing. If you can not resolve your problem please send us a suggestion.
Please triple check the spelling of your email and password.
Wed, 17 Sep, 2014 at 12:34 AM
Please find the "Forgot Your Password" button under the "Edit Your Account" button.
Wed, 30 Jul, 2014 at 6:03 AM
Make sure you have the latest browser version and Flash plug-in. Install Flash here: http://get.adobe.com/flashplayer/
Sat, 13 Sep, 2014 at 10:18 PM
1) Make sure that you have upgrades your account to support video chat.
2) If you cannot see yourself in your avatar area, click the wrench icon and m...
Thu, 7 Aug, 2014 at 6:33 AM
It's likely that you did not complete the terms of the offer. Please understand the terms completely. We do not receive any information on incomplete...
Mon, 15 Sep, 2014 at 5:22 PM
Please click "Edit Your Account". Click the "Claim My Prizes" tab and follow all instructions. Prizes will not be sent out unless all...
Tue, 29 Jul, 2014 at 5:32 PM
Claimed Cash & Prizes go out every Monday and Thursday. Payment is via PayPal or a check is mailed to the address provided. If you did not recei...
Mon, 21 Jul, 2014 at 1:26 PM
Click the "New Ticket" button above. Tell us that you want to cancel your subscription. Be sure to include your account email and player name.
Fri, 19 Sep, 2014 at 5:58 AM